Information Security

Privacy Policy

Learn more about our guidelines for collecting, processing, storing, and securing your personal data, in full compliance with the GDPR.

Carxop – Barcelos e Florença Lda , the company responsible for the digital platform www.carxop-rent.com , values the privacy of its users. We are committed to ensuring the confidentiality and full protection of all registered data.

1. Identification of the Data Controller

• Legal Entity: Carxop – Barcelos e Florença Lda

• Data Protection Officer Channel: data.protection@carxop-rent.com

2. General Information and Consent

The Personal Data Protection Law (“LPDP”) and the General Data Protection Regulation (“GDPR”) ensure the protection of individuals with regard to the processing of personal information.

By accepting and submitting data through our platform, the user grants their informed, express, and unequivocal consent for the information provided to be processed automatically by CARXOP RENT .

Strict Note: CARXOP RENT does not collect or solicit sensitive data relating to philosophical or medical beliefs or private orientations.

3. Purposes of Personal Data Processing

The data processed in our infrastructure is intended solely and exclusively for the following operations:

Processing and validating vehicle reservations.
Management and clarification of doubts via support.
Secure invoicing and payment processing
Prevention and active combating of road traffic fraud.

4. Transfer of Data to Third Parties

For the full and legal execution of the contracted service, the necessary data may be shared with the following types of entities: Insurance Companies, Insurance Financial Processors, and Logistics Operational Providers.

5. Location, Storage and Security Measures

The collected information is stored with high security standards on cloud servers operating within the European Economic Area (EEA). The data collection process is protected in an encrypted environment using servers equipped with HTTPS/SSL digital certificates.

Exercising your Legal Rights

The user has the inalienable right to access, rectify, oppose, and permanently delete their customer record.

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